Card payment in Vietnam is often considered as a rather complicated procedure. Understanding the concerns of all our customers, Holiday Indochina in cooperation with Onepay and Vietcomabank upgrades our payment system into more convenient and secure method.

Like PayPal, OnePay is a payment gateway but specialized in Vietnam where the PayPal has not yet reached. This is a perfect and the first payment processor which gains reputation among clients about its efficiency and timely friendly support.

OnePay in cooperation with biggest bank here in Vietnam, the Vietcombank have been implemented this service among many tour operators here in Vietnam. OnePay is approved by MasterCard for this payment collection on the behalf of us. OnePay uses SSL Verisign® over internet transaction under 3D-Secure program by respective credit card companies so you are free from worries your card information disclosed. If your cards are protected under 3D Secure, please remember to input the correct password you are holding.

Holiday Indochina connects with OnePay Payment Gateway to accept Online Card Payment (www.onepay.vn). Your card information will not be stored at our system (merchant) but MasterCard with international security standard. OnePay is the representative of the MaterCard Internet Gateway Service (MiGS) in Vietnam. Your card information will be protected during the transmission by using Secure Sockets Layer (SSL/168 bit) software, which encrypts the information that you provide online.

OnePAY - MiGS payment system meet PCI Data Security Standard of PCI Security Standards Council (http://www.pcisecuritystandards.org). OnePAY - MiGS payment system also joins 3D- Secure program of Visa, MasterCard and JCB.

How to pay?
Holiday Indochina in cooperation with Onepay accept the payment by Visa, MasterCard, Amex and JCB

Step1: Copy the payment link after receiving from email and paste to your browse
Holiday Indochina creates an online invoice with a payment link (or URL in another name). An email with a payment link will be sent to your email after invoice issued. You copy this link then paste it into your browser. The system is supported with Internet Explorer and Firefox only
***Note: You should copy the payment link then paste it into browser rather than directly click on URL which may result in broken link

Step 2. Review invoice
The payment link leads to full information invoice shown on screen. Please check the information of the Order. If all information is correct, go to read the “Terms and Conditions” and tick on box “I agreed with Terms and Conditions”. Then click button “CHECK OUT TO PAY” to process payment

Step 3. Card information input
Next page will be a place for credit card information filling. To make the payment, you will input the following card information:
 Then click "PAY".

Step 4. Transaction Result
It often takes some seconds for the transaction result from OnePAY payment gateway.
If your payment is successful, the notification: “Your invoice was paid successfully!” will be appeared on screen in red color
If your payment is failed, you will see: Transaction was not successful!
An email will be sent to your email to confirm the payment status

***Notes
In some cases, your transaction may be not successful. The reason are many but below is some most common ones
- Incorrect card information
- Not enough credit balance (daily or monthly)
- Your card has not been activated for online payment. In this case, you should contact the Issuer Bank for the card activation.

In case you input card information then you did not receive any transaction result from the payment gateway or from us. Please do not try to make other payment. Contact us to get the transaction result and confirmation of the Order

The upgrade applied for all websites under Holiday Indochina Co., Ltd management consisting of:
1. http://www.holidayindochina.com (Official site)
2. http://www.luxuryholidayindochina.com - Luxury and top-end products
3. http://www.mekonghalongbaycruise.com - Cruise bookings
4. http://www.vietnamcruisetrips.com - Cruise bookings
5. http://www.kynghidongduong.vn -  For Vietnamese users

ONLINE CARD SUPPORT
Tel: 0084-4-3 633 9576 or 0084- 4 – 3 936 6668
Email: sales@holidayindochina.com ; support@onepay.vn